Mean opinion score (MOS) is a measure used in the domain of Quality of Experience and telecommunications engineering, representing overall quality of a stimulus or system. It is the arithmetic mean over all individual “values on a predefined scale that a subject assigns to his opinion of the performance of a system quality”.[1] Such ratings are usually gathered in a subjective quality evaluation test, but they can also be algorithmically estimated.
MOS is a commonly used measure for video, audio, and audiovisual quality evaluation, but not restricted to those modalities. ITU-T has defined several ways of referring to a MOS in Recommendation P.800.1, depending on whether the score was obtained from audiovisual, conversational, listening, talking, or video quality tests.

Source: Mean opinion score – Wikipedia